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Media Training & Public Relations: East of England |
Cathy JonesCathy Jones has developed thousands of front line personnel to be the best they can be in respect of customer relations and people management. She understands today's business environment and customer behaviour and offers in workshop style sessions the chance to learn the techniques that will help give your organisation the edge over competitors. Cathy is known for her motivational style in developing people through consultancy, one to one, and group training. Her experience as a training practitioner and facilitator using various training methods ensures retention and application of skills in the workplace. She enjoys a wide variety of service clients, which helps her to bring best practice to all training sessions.
Her consultancy experience includes writing marketing plans, developing customer policies and standards, training needs analyses and planning campaigns.
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